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Help with your card

Explore topics for help with your card

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Why has my debit card been declined?

There could be a number of reasons why you have had a transaction with your debit card declined. For example the card you used might have already expired.

Handy guides for help with your card

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Help with a scam or fraud

Find out more about how we are protecting you by visiting our security measures.

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Using your card abroad

Everything you need to know about using your card abroad

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How do credit cards work?

If you're new to Digital Banking, this guide can help you get started.

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Banking my way

Do you need additional support with banking because your circumstances have changed?

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