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Proof of identity and address

What you need to open your bank account

Can I apply for a bank account?

We offer a range of bank accounts, with different features that may fit your needs.

For most of our current accounts, you need to be:

  • Aged 18+ 
  • A UK resident.

There are a few exceptions. Our Revolve account is for young people; you can apply between the ages of 11 - 17. For our Student bank accounts, you need to be aged 17+.

Some of our accounts have extra eligibility criteria required to apply. If applicable, you can find these on the webpage for the account you're interested in, or in our Current Account Terms & Conditions.

Verifying your ID online

We want to get your account up and running as soon as possible so we’ll ask you to upload some documents. To do this you’ll need access to a device that has a camera. 

This is important, as it helps us check you are who you say you are

We'll ask for;

  • Photo ID, such as: driving licence, passport or EU ID card.
  • A selfie to compare with your photo ID.
  • We might also need to see a proof of address, such as: a driving licence, utility bill, bank statement or tax document.

Please make sure the documents you use exactly match the information you enter in your application.

If you don't have your documents with you, you can select to do this later. Once you've finished your application look out for an email and text from us and our security partners, Mitek or DigiDocs

If you’re under 18, we may need some additional information. Please refer to ‘What ID do I need if I’m under 18?’ for guidance. 

Documents we can accept

The quickest way to get an account is to apply online, but if you haven't got the documents for online ID, you have other options. You'll need one item to confirm your identity and another document that we can accept as proof of your address. You may, however, use your Full or Provisional UK Driving Licence as proof of both your identity and address.

To understand what ID you need and the options for applying, follow the buttons below.

Select your nationality

Information Message

The nationality you select should match the details on your application and the nationality on your ID.

Select your account type

Do you have any of the following forms of photo ID?

We accept the following forms of photo ID

  • Passport
  • UK Full or Provisional Driving Licence
  • EU/EEA Driving Licence
  • EU/EEA National ID Card

Do you have any of the following proof of address documents listed?

Your proof of address document must match the details in your application form.

Apply for a bank account online today

If you have your documents ready, you can apply for a bank account online today. 

Take a look at our range of accounts to find one that could suit your needs.

To apply for an account, choose from the following options:

  1.  Find out how to apply for one of our main proof of address documents by selecting the button below. Once you've reviewed your documents you can come back and apply online.
  2. Check if you have any of our additional proof of address documents. If you do, you can choose to use one of these instead but it might take us longer to open your account.

Select a document from the following list to find out how to use this as proof of address

Once you've received your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online

Check our additional proof of address documents below

If you have one of the proof of address documents listed below, you can use this with your proof of ID to start your application online.

Ready to apply?

Apply online

Great news, if you have all your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleagues, please give us a call to see how we can support.

Apply in branch

It's important to us to keep you and your money safe. This is why we need certain documents to open a bank account. If you're unable to provide these, we may be able to help you in exceptional circumstances.

Do you have any of our additional ID documents?

You mentioned earlier you don't have any photo ID.  It may be easiest for you to obtain one of the ID documents so you can complete your application digitally.

If you can obtain photo ID in the next 14 days, you can start your application online today. Once you complete the application, you will need to give us your original documents to open your account. 

If this sounds like a good option for you, find out more on our guidance page

If that's not possible, please check the list below to see how we can help.

Ready to apply?

Apply online

Great news, if you have all your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleagues please give us a call to see how we can support.

Do you have proof of your student status?

To apply for our student account, you'll need proof of your UK student status. The simplest and fastest way to show us you're a student is by using your UCAS status code.  This is a 16-digit code emailed to you by UCAS and will be unique to you. You'll also be able to find this by logging into the UCAS Hub (opens in new tab). 

 

If you can't find your UCAS status code, you can contact UCAS on 0371 468 0468, who can reissue the code within 24 hours.

 

If you don’t provide your UCAS number in the application form, we’ll accept any of the below documents as proof of your UK student status. You’ll need to manually upload one of the below documents after you submit your Student account application.

 

  • Letter from UCAS
  • Letter of acceptance
  • Enrolment offer
  • Enrolment certificate
  • Student loan or finance letter
  • Students Awards agency for Scotland (SAAS)
  • Local education authority award letter.

 

Do you have any of the following photo ID?

We need to verifty your photo ID in the online application process,  this will be done by our partner Mitek. 

 

We accept the follow forms of photo ID

  • Passport
  • UK  Full or Provisional Driving Licence
  • EU/EEA Driving Licence
  • EU/EEA National ID Card.

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

 

If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.

 

If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status. 

studnet

You're all set. Ready to apply?

Looks like you have all the ID we need. If you're ready to apply you can do this online today by following the below link. 

Does your student status document prove your UK address?

We need to be able to prove you have been a UK resident for the last three years. We can do this by you providing us with your address. 

 

If you have been able to provide proof of your student status, then this can also be used as your proof of address.

 

If your proof of student status has no address on it, then we'd recommend you get one of the above documents and then come back and apply with us later.

studnet

You're all set. Ready to apply?

Looks like you have all the ID we need. If you're ready to apply you can do this online today by following the below link. 

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

 

If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.

 

If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status. 

student id

Looks like you don't have photo ID

Based on your answers, you don't have photo ID but do have 

  1.  Proof of your student status
  2.  Proof of address

If this is the case, we'd recommend you get photo ID and return to your application later once you have it. This is the only way to get you set up to apply for a student account online. 

If you need a reminder of what photo ID we can accept, you can see this at the top of this page. 

Looks like you don't have the right ID.

It looks like you don't have the right ID to apply for one of our student accounts right now, but we still have some options for you. 

Get the ID you need

If you are a student but don't have the right ID at the moment, that's ok. We'd recommend that you get the ID we have asked for above and come back and apply for your new account later.

If you need more information about our student account and the features, visit our student account page for all of the details.

Information Message

Apply for a different account

Our student account might not be the best account for you. We have a range of accounts avaible to apply for on our current account hub. 

Information Message

student

A student account might not be the best account for you

We can't offer you a student account without proof of your student status.

We recommend you get proof of your student status and then apply later. If you're not a student then you can apply for one of our other accounts instead.

Take a look at our range of accounts to find one that suits you. 

Select your account type

Do you have the following photo ID?

Your passport must be supported by a valid Visa/Biometric Residence Permit.

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

Apply for a bank account online today

If you have your documents ready you can apply for a bank account online today. 

Take a look at our range of accounts to find one that could suits your needs.

To get the correct proof of address documents, choose from the options below:

  1. Find out how to apply for one of our main proof of address documents by selecting the button below. Once you've reviewed your documents you can come back and apply online
  2. Check if you have any of our additional proof of address documents. If you do, you can choose to use one of these instead but it might take us longer to open your account.

Expand the following list and find out how to apply for proof of address

Once you've received your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online

Check our additional proof of address documents 

If you have one of the following proof of address documents, you can use this with your proof of ID to start your application online.

Ready to apply?

Apply online

Great news, if you have all your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleages please give us a call to see how we can support.

Apply in branch

It's important to us to keep you and your money safe which is why we need certain documents to open a bank account. If you're unable to provide these we may be able to help you in exceptional circumstances.

Do you have a British Residence Permit?

Your British Residence Permit must be valid.

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

Start your online application without photo ID

You can apply for an account with us online without photo ID, but you will need to give us your original documents within 14 days

If this sounds like a good option for you, then follow the link below for more information on the accounts you can apply for.

To get the correct proof of address documents, choose from the following options:

  1. Find out how to apply for one of our main proof of address documents listed about by selecting the button below. Once you've recieved your document you can come back and apply online.
  2. Check if you have any of our additional proof of address documents. If you do, you can choose to use one of these instead but you'll need to apply via telephone which can take longer.

Expand the list below and find out how to apply for proof of address

Once you've received your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online

Check our additional proof of address documents below

If you use one of the options below once you can use this with your proof of ID to start your application online.

Ready to apply?

Apply online

Great news, if you have all your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleages please give us a call to see how we can support.

Apply in branch

It's important to us to keep you and your money safe which is why we need certain documents to open a bank account. If you're unable to provide these we may be able to help you in exceptional circumstances.

Please choose from the below options

Welcome to the UK

Here at the Royal Bank of Scotland we want to help. For us this means giving you access to free and simple UK banking and support both online and in our branches with our basic bank account designed around you.


If you're interested in opening an account with us click the link below to find out how to apply.

Applying for a bank account in branch

If you're an Asylum seeker and are looking to open an account with us, please visit your local branch so they can help you complete an application.

You can use your ARC (Application Registration Card)  as proof of ID, so take this with you along with proof of address if you have this. Take a look at our list of  acceptable documents below to know what we can accept as proof of address. 

How to apply without access to ID

We work hard to stop criminals from opening bank accounts using fake or stolen ID. We try to do this by verifying all our new customers with proof of identity and address documents. 

If you don't have these documents, we may still be able to support you if you meet  the following criteria:

  • Have the right to reside in the UK
  • Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK
  • Are unable to get the documents mentioned previously without cost

Please visit us in branch to see how we could help.

Are you a student and have lived in the UK for 3 or more years?

You can only apply for a Student account if you have lived in the UK for more than 3 years.

If you have lived in the UK for 3 or more years, we then are not able to offer you a student account with us.

Do you have proof of student status?

To apply for our student account, you'll need proof of your UK student status. The simplest and fastest way to show us you're a student is by using your UCAS status code.  This is a 16-digit code emailed to you by UCAS and will be unique to you. You'll also be able to find this by logging into the UCAS Hub (opens in new tab). 

 

If you can't find your UCAS status code, you can contact UCAS on 0371 468 0468 who will reissue the code within 24 hours.

 

If you don’t provide your UCAS number in the application form, we’ll accept any of the below documents as proof of your UK student status. You’ll need to manually upload one of the below documents after you submit your Student account application.

 

  • Letter from UCAS
  • Letter of acceptance
  • Enrolment offer
  • Enrolment certificate
  • Student loan or finance letter
  • Students Awards agency for Scotland (SAAS)
  • Local education authority award letter.

 

Do you have any of the following photo ID?

We need to verifty your photo ID in the online application process,  this will be done by our partner Mitek. 

 

We accept the follow forms of photo ID:
 

  • Passport
  • UK  Full or Provisional Driving Licence
  • EU/EEA Driving Licence
  • EU/EEA National ID Card

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form.

 

If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.

 

If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status. 

rollerblade boot

You're all set. Ready to apply?

Looks like you have all the ID we need. If you're ready to apply you can do this online today.

Does your student status document prove your UK address?

We need to be able to prove you have been a UK resident for the last three years. We can do this by you providing us with your address. 

 

If you have been able to provide proof of your student status, then this can also be used as your proof of address.

 

If your proof of student status has no address on it, then we'd recommend you get one of the above documents and then come back and apply with us later.

studnet

You're all set. Ready to apply?

Looks like you have all the ID we need. If you're ready to apply you can do this online today.

Do you have any of the proof of address documents listed below?

Your proof of address document must match the details in your application form

 

If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.

 

If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status. 

student id

Looks like you don't have photo ID

Based on your answers, you don't photo ID but do have 

  1.  Proof of your student status
  2.  Proof of address

If this is the case, we'd recommend you get photo ID and return to your application later once you have it. This is the only way to get you set up to apply for a student account online. 

If you need a reminder of what photo ID we can accept, you can see this at the top of this page. 

Looks like you don't have the right ID.

It looks like you don't have the right ID to apply for one of our student accounts right now, but we still have some options for you. 

Get the ID you need

If you are a student but don't have the right ID at the moment, that's ok. We'd recommend that you get the ID we have asked for above and come back and apply for your new account later.

If you need more information about our student account and the features, visit our student account page for all of the details.

Information Message

Apply for a different account

Our student account might not be the best account for you. We have a range of accounts avaible to apply for on our current account hub. 

Information Message

student

A student account might not be the best account for you

We can't offer you a student account without proof of your student status.

We recommend you get proof of your student status and then apply later. If you're not a student then you can apply for one of our other accounts instead.

Take a look at our range of accounts to find one that suits you. 

Documents we can accept if you're under 18

Looking to open a savings account?

If you want to open one of our Instant Access Savings accounts, you must be a current account customer. If you want to open one of our Fixed Term accounts, or ISA's, you'll need to provide proof of ID and address. 

New to the UK?

If you're new to the UK or are arriving soon, you'll need to know your new UK address before applying, and enter this during your application. 

Once you've applied, we'll ask you for proof of identity and proof of UK address, which we'll need to verify before we open your account. 

FAQs - What you need to open a bank account

Why do banks ask for proof of ID and address?

It's important that banks work hard on processes that help prevent money laundering. This is when criminals try to disguise money that has been made illegally, to use it for their own future purposes.

To do this, criminals often attempt to open a bank account using fake or stolen ID. We try to stop this by verifying all of our new customers as genuine, by asking for proof of identity and often current address.

If you are applying online, we try our best to complete this electronically, using our security partners Digidocs or Mitek, so the process is as easy as possible for you. This is why we ask you to have your ID at hand before you begin your application.

Something else we can help you with?