Banking with Royal Bank

How to use the Royal Bank app

Getting started with the app

Check your balance

It's easier than ever to keep track of your account balances when using our Royal Bank app, giving you greater control of your finances around the clock. 

How to check my balance

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Login with fingerprint or face

You can login securely to your app using fingerprint or facial ID. Available on selected devices.

How to set up fingerprint login

How to set up Face ID login

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Making payments is simple

Pay your friends and family, send money abroad or send money to your friend's mobile number using Pay Your Contacts. Must be aged 16+. Eligible Accounts. Limits apply.

How to make a payment

How to send money abroad

How to use Pay Your Contacts

Manage your bills with ease

Direct Debits

Check the details of your Direct Debits and create, amend or cancel all from your app.

Managing Direct Debits

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Standing orders

Set up a recurring payment or transfer using standing orders. You can create, amend or cancel all from your app.

Managing standing orders

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Going paperless

View your documents on the app, you'll have less post clutter in your home and you'll be helping cut paper waste too.

How to go paperless

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What else can the app do?

Transfer your money between accounts

Transferring money between your accounts couldn't be easier when using the Royal Bank app, whatever you need it's a simple process.

How to transfer money

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Using Apple Pay or Google Pay

Make secure payments online or go contactless in store using Apple Pay or Google Pay on selected devices.

Setting up Apple Pay

Setting up Google Pay

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Take out cash with Get Cash

Using our Royal Bank app request a unique code to enter in to our ATMs, getting money from your account without your card. Criteria applies.

How to use Get Cash

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Search transactions

Viewing and searching your transactions is easier when using the Royal Bank app.

How to view transactions

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Balance alerts

Set up alerts to be received by text or email, giving you more control of your money.

How to set up text alerts

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Accounts in one place

View balances and transactions on selected accounts with participating UK banks. You must be registered for your other bank's online banking.

How to set up accounts with other banks

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New ways our app can help

Save your spare change with Round Ups

Pay with your debit card and we'll round up the amount to the nearest pound, then send the spare change to your savings account.

Save little and often and the pennies soon add up.

Eligibility criteria and limits apply.

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Pay Your Contacts without their bank details

Pay Your Contacts has got even better as you can now send payments to anyone, anytime regardless of who they bank with. You don’t need to know their bank account details, simply enter their payment information and mobile number.  The payment will either be sent directly or you will have an option to send a secure payment link by social messaging channels.

Must be aged 16+. Eligible Accounts. Limits apply.

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Insights, tips and tools just for you

Explore the ‘Insights’ area of our app to find ways to spend less and save more.

You could also discover new ideas and tools to boost your financial wellbeing.

To get started, tap Insights at the bottom of your app Home screen.

Eligibility criteria may apply.

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Reporting a problem

Fraud or scam victim

Steps to help you understand if you've been a victim of fraud or a scam and how to report it.

Support with fraud or scams

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Lost or stolen card

Support when reporting your card damaged, lost or stolen including a handy 'lock card' feature only available using the Royal Bank app.

Support with lost or stolen cards

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