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Banking with Royal Bank

How to use
Royal Bank Digital Banking

How to get started with Digital Banking

Set up your card reader & biometrics

card reader is a security device needed by all customers looking to get the most out of Digital Banking. It works with your Digital Banking service to provide an extra layer of protection against online fraud.

You can also register your biometrics on your mobile app by navigating to biometric approval in settings.

These allow you to authorise certain transactions within Digital Banking and on your mobile app. We use the latest technology to recognise the things that make your face unique, so we know it’s you in control of your money.

Biometric Approval is available to eligible mobile app customers aged 16 or over.

Check your balance

A simple view of your last ten transactions and available balance after pending transactions all in one handy place.

Making payments

Pay bills, friends, family and send money abroad all easily and securely with Digital Banking. Must be aged 16+. Limits apply.

Manage your money with ease

Direct Debits

Review, create, amend or cancel your direct debits without any need to visit or call us. Criteria applies.

 

Standing Orders

Set up all of the regular payments you need with Digital Banking. You can review and cancel standing orders too so you'll always be in control of your money. Criteria applies. 

Committed to keeping you safe

We've partnered with Malwarebytes, a provider of industry recognised cyber security solutions, to make their Malwarebytes Premium product available for free. It’s available for Windows, Mac, iOS, Android and Chrome OS devices and you can protect up to 10 of your devices.

Manage your account

Go paperless

Your statements and letters securely kept in one place. What's not to love? Go paperless and have seven years of records for your statements, and correspondence from the past three years.

Manage your alerts

Get balance updates, be informed if you overspend to minimise charges and stay secure with notifications of unusual activity on your account.

 

Manage your cards

It's stressful losing a card but with Digital Banking you can report your card as lost, order a replacement and get pin reminders. 

 

Use biometric approval to confirm it's really you

You are your strongest password so why not use your face (or voice which is coming soon) to approve your everyday banking needs and keep your accounts even more secure.  This will also allow you to authorise certain transactions within Digital Banking and on your mobile app.

Biometric Approval is available to eligible mobile app customers aged 16 or over.