Existing customers

Exchanging Rewards

How do I exchange MyRewards?

As soon as your available Rewards balance is the equivalent of £5 or more, you can log in to MyRewards to exchange them (this is separate to your Digital Banking login details).

To login, you first need to set-up your MyRewards account. You'll need your Royal Bank of Scotland debit card or Reward credit card details to hand. Once you're set up you can either Bank it, Trade up or Donate your Rewards. 

Bank, Trade up or Donate your Rewards

You have the choice to either Bank it, Trade up or Donate your Rewards

Bank it

Login to MyRewards to change your Rewards into money and transfer into your Royal Bank of Scotland current account. Alternatively, use them to reduce your Reward credit card balance. Funds take 5 working days to clear. 

Trade up

Exchange your Rewards for an e-code from a range of partner retailers. Retailer options can change, login to MyRewards regularly to keep up to date with new ways to exchange your Rewards.


Change your Rewards in to a donation supporting one of our many chosen charities. To donate to one of our chosen charities, just log in to MyRewards  and choose ‘Donate’.

Boost your Reward earnings

You can also earn Rewards with 1% back in supermarkets and much more with a Reward Credit Card. To apply, you must be 18+, earning at least £10K per year and a mainland UK resident. Annual Fee applies. Representative 23.7% APR (variable).

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