Help with your payments
Cora can support you with a wide range of queries 24/7 and helps to show you how to do your banking. If Cora can’t help she will pass you on to a one of our colleagues who can assist you with your query.
You can usually find Cora waiting to help at the bottom right hand side of the screen, or in your mobile app by tapping on 'Help' followed by 'Chat to Cora’.
These step-by-step guides will help you complete everyday tasks using your mobile app or Digital Banking.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.