Learn more about which branches are closing
Community Pop-ups
Our Community Pop-up sites are available in selected locations for up to twelve weeks after changes to our branch network.
Our friendly advisors are on hand to support you, connecting you to nearby local and digital services.
Mobile Banking
Bank wherever, whenever
Using the Royal Bank App is easy, quick and secure. Manage your day to day banking and stay in control of your money by seeing where you're spending it. Criteria applies.
Digital Banking
Bank from the comfort of your home
Make payments, go paperless, view and download statements and more from the comfort of your home. Limits apply.
Video Banking
Talk to us face to face wherever you are
Instead of coming into a branch, you can use your phone, tablet or computer to have a video chat with one of our bankers.
Cash Access UK Cash Deposit Machines
You can use new Cash Access UK Cash Deposit Machines (CDMs) to easily deposit and withdraw your cash notes.
At Royal Bank we are looking to improve customer cash access by taking part in a pilot exercise run by Cash Access UK who are introducing 17 new Cash Deposit Machines across the UK.
The machines will be available for use by NatWest, Ulster Bank and Royal Bank of Scotland customers from March 2024 for a period of 6-12 months.
App available to personal and business banking customers ages 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries. Digital Banking available to customers aged 11+ with a Royal Bank Scotland account.
Video Banking may be recorded and service hours may apply. You'll need a device that has a camera or webcam, and a connection to the internet.