Important information about our branches
We've recently announced that we're closing some branches. There are many ways you can continue to bank with us.
The way people bank with us has changed dramatically in recent years, with an increased demand for mobile and online services as customers benefit from a faster and easier way to bank. Closing a branch is a decision we take very seriously. We know it can affect people who are less confident with the alternatives we offer, and we'll always work hard to guide you through the changes and find the best way to serve you from now on.
You'll find more information below about each of the branches that are closing, and this will tell you about the alternative ways you can do your banking locally.
Our Community Pop-up sites are available in selected locations for up to twelve weeks after changes to our branch network.
Our friendly advisors are on hand to support you, connecting you to nearby local and digital services.
Other ways to bank with us
Bank wherever, whenever
Using the Royal Bank App is easy, quick and secure. Manage your day to day banking and stay in control of your money by seeing where you're spending it. Criteria applies.
Bank from the comfort of your home
Make payments, go paperless, view and download statements and more from the comfort of your home. Limits apply.
Talk to us face to face wherever you are
Instead of coming into a branch, you can use your phone, tablet or computer to have a video chat with one of our bankers.
App available to personal and business banking customers ages 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries. Digital Banking available to customers aged 11+ with an RBS account.
Video Banking may be recorded and service hours may apply. You'll need a device that has a camera or webcam, and a connection to the internet.