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We know this is a difficult time for you and your family and we hope your loved ones are safe.
We're here to help make opening a bank account as simple and straightforward as possible, so we'll be with you every step of the way to help you get started.
App available to customers aged 11+ with a compatible iOS and Android device and a UK or international mobile number in specific countries. Ukrainian mobile numbers not compatible.
If you're struggling to apply for an account online, you can visit your local branch where a member of staff will help you through the application.
Don't worry if you don't speak english, we have an interpreter service available in our branches to support you. Find your nearest branch using our branch locator and don't forget to bring along the documents we need to open your account.
The above links are to external, third party websites, and we are not responsible for their content.
Before you apply for a bank account with us, please make sure you’ve read the important information below.
If you carry on applying, it means you're happy with what's in these documents, including the FSCS information sheet. Please take some time to review, print and/or save the important information.
Banking My Way is a free service that allows you to record information about the support or adjustments you need to make banking easier. You can also let us know any additional support you may need to ensure all of our colleagues are aware of this. The information will be shared on our internal systems and therefore you will not need to repeat these requirements every time you interact with us.
Once your account is open, you can record this through Digital Banking or with our colleagues in branches or over the phone.