Overlay

Can I swap my mobile phone insurance to cover a new phone?

Can I swap my mobile phone insurance to cover a new phone?

Yes, you can.

When you make a claim we'll ask for your IMEI number. We recommend you update your IMEI number in Membership Services (opens in a new window) so when you need to claim it will be quicker, however it doesn't matter if you haven't.

To find out more about your mobile phone insurance, or make a claim, visit our dedicated page (opens in a new window).

Did you find this answer helpful?

Great, thank you.

Your feedback helps us know we're on the right track.

Can you please tell us why?

Thank you.

Your feedback helps us know what we can improve.

Thank you.

Your feedback helps us know what we can improve.

Thank you.

Your feedback helps us know what we can improve.