Close your account
How do I close my account?
We're sorry to see you go, but if you're sure you want to close your account with us, visit our Support Centre where you will find more information on how to close your account.
Depending on your account type, you may be able to close it via our mobile app or Digital Banking.
Digital Banking available to customers aged 11+ with a Royal bank of Scotland account.
Our mobile app is available to customers aged 11+ using compatible iOS or Android devices and a UK or international mobile number in specific countries.
Closing a savings or current account which is part of a Round Ups arrangement will end the Round Ups arrangement. However it is good practice to turn off Round Ups before closing an account.
Do you know about our alternative products?
Before we help you close your account why not see if some of our other products suit you better? If you want to speak to a colleague to discuss your options, you can arrange a video financial health check.
Individual account and product eligibility criteria applies.
Video Banking calls may be recorded and service hours apply. Compatible device required.
Banking My Way
If you need support to help you with your banking, you can let us know through Banking My Way.
Banking My Way is a free service that records information about the support or adjustments you need to make banking easier.
Help getting reunited with your money
Do you think you might have money in an account with us that you haven't used for a long time?
We can help track down your account for you.