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How can I make an international payment?

How can I make an international payment?

Mobile banking

If you have registered to use your biometrics with the Bank, you can use the mobile app to make an international payment to new and saved payees up to the daily limit of £10,000.00 GBP (Euro equivalent for ROI).

If you have not yet registered your biometrics with the Bank you can make an international payment to:

  • a saved payee up to £10,000
  • a new payee up to £750 (a maximum of 5 payments totalling £750 per day)
  • to make a payment to a new payee for more than £1,000 you will need to go to Digital Banking

Step by step instructions:

  1. Login to the mobile app
  2. Tap 'Payments' on the bottom of the home screen, make sure the account shown is set to the account where you want to make the payment from. You can swipe to change accounts or tap 'Change account'.
  3. Tap 'Send money'
  4. Tap 'Send money abroad'
  5. Tap 'Choose who to pay'
  6. Tap Pay someone new or an existing Payee set up
  7. Follow the on screen instructions to complete the payment

Pay Someone New selected

  1. Select country and then Currency
  2. Key the amount in either foreign currency or GBP as you prefer and select calculate rate
  3. Choose Payment type and Fees
  4. Input Recipient’s details (Payee’s full name/ Account details/Reference/Recipient’s bank details/Recipients address/Other details)
  5. Select purpose of payment, review messages and select continue
  6. If required, complete Biometric approval
  7. Check the payment details and Continue
  8. Review payment & select "Make Payment"
  9. Accept Terms & Conditions
  10. The screen will then confirm your payment has been arranged

Saved Payee selected

  1. Select Payee
  2. Key the amount in either foreign currency or GBP as you prefer and select calculate rate
  3. Choose Payment type and Fees
  4. Check Payment details
  5. Confirm payment
  6. The screen will then confirm your payment has been arranged

Digital Banking

You can make international payments of up to £10,000 a day through Digital Banking, please see How do I make an international payment using Digital Banking?

For payments of more than £10,000 or if you don't use Digital Banking, you can make the payment by visiting your branch.

If you are visiting a branch you will need to bring your debit card and some ID such as a driving license or passport to make the payment.

For a same day payment, you have until 2:00pm to arrange the payment (1:30pm for urgent transfers in euros to Europe).

Fax or by post

If your payment is above £10,000 and you are unable to visit a branch then please complete either Sending a Payment to Europe (pdf, 78kb) or Sending a Payment Worldwide (pdf, 65kb) form.

Once completed and signed please send the first page only to
Payments Centre
NatWest
3rd Floor, Hardman Boulevard
Manchester
M3 3AQ

Or Fax 0345 300 3369 (overseas +44 161 755 7272)

Charges

Cost vary from £0-£30 depending on the type of international payment requested and it's destination. Overseas bank charges may also be payable, please see our International Payments(opens in a new window) page for more information on charges.

Premier banking

If you are a Premier banking customer, you can also make an international payment over the phone if you are enrolled for either telephone banking or Digital Banking.

How can I make an international payment?

Make a payment using our mobile app

Make a payment using our mobile app

To send an international payment using our mobile app, you'll need to make the first payment using online banking. After this payment is made, you will be able to send funds to the international payee using the mobile app.

What you'll need

  • The latest version of the NatWest International mobile app
  • A personal current or savings bank account
  • The first payment must be made in online banking

Your step-by-step guide

  1. Login to the mobile app
  2. Select the account that you want to make the payment from
  3. Select 'Payments'
  4. Choose 'International payment'
  5. Select 'Make on international payment'
  6. Select 'Choose who to pay or pay someone new'
  7. Under 'Your payees', choose an existing payee
  8. Key the amount in either foreign currency or GBP
  9. Choose the payment date and advise the fees you want to pay
  10. Add a statement reference (optional)
  11. Check the payment details and select 'Initiate payment'

Learn more about our mobile app

App available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.

Make a payment using online banking

Make a payment using online banking

To create an international payee, make the initial payment to the recipient and the payee details will be available for future payments.

What you'll need

To approve an initial payment to a recipient you will require:

  • A personal current or savings bank account

and either:

Your step-by-step guide

  1. Log in to online banking
  2. Select 'Payments & transfers' from the main menu
  3. Under 'International payments', choose 'Make an international payment'
  4. Under 'Who would you like to send money to?' advise who you like to send money to:
    • If you select 'Someone I've paid before':
      Choose a recipient's name from the list
    • If you select 'Someone new':
      Select the country that you are sending money to from the list
    • Press 'Next'
  5. Under 'How much would you like to send?':
    • Choose the account to send the money from
    • Select the recipient’s currency
    • Enter the amount that you would like to send
    • Choose which charges you wish to pay
    • Select 'Get exchange rate and charges' and review the quote
    • If you accept the quote, press 'Next'
  6. Complete the recipient’s details including (pre-populated for an existing payee):
    • Recipient's name
    • Recipient's address
    • International Bank Account Number (IBAN)*
      * When entering the IBAN, please do not include any spaces
    • Bank Identifier Code (BIC) or National Clearing Code (NCC)**
      ** For payments using a NCC, please enter the recipient's bank account number in the IBAN field. You'll also require to enter the recipient's bank name and address.
  7. Complete the Additional details including:
    • Message to recipient
    • Reference for your statement
    • Payments to Bahrain or United Arab Emirates require a Purpose of payment code.
  8. Complete the security check to advise the reason for the payment, confirm that you wish to continue and press 'Next'
  9. Review the payment details, acknowledge you have read and accept the terms & conditions then press 'Next'

If this is the first payment made to this recipient, you'll be asked to approve the payment using your card reader or using our mobile app if you have registered for biometric approval.

Learn more about online banking

Online banking available to customers aged 11+ with a NatWest International account.

Complete a form and return it to your branch

Complete a form and return it to your branch

We’ve created an interactive payment request form to help customers who prefer to send us payment instructions by post or by visiting a branch. If you’ve registered to send faxes and have a signal number card, you can also send us your completed form by fax.

For customers using mobile devices or tablets, standard versions of our payment forms are available to download.

More information on payment forms