Will I be notified when an item is sent to my Digital Banking Mailbox?
Yes, we will notify you whenever you receive a new item of mail in your Digital Banking Mailbox.
You can choose whether you would like to be notified by email, text or both by selecting the drop-down arrow next to your name in the top right-hand corner to open your profile panel. Under 'How we contact you', select 'Notification settings'. From the Notification settings page, select the ‘Account Alerts' tab and update the New mail in your Mailbox option. Log in to Digital Banking here - digitalbanking.rbs.co.uk (opens in a new window) .
