Overlay
Your mortgage that's elsewhere

Connect your mortgage for a chance to win £500

Got a mortgage with another lender? Add it to the Royal Bank app to see more of your finances in one place. Plus, you have 5 chances to win £500 just for connecting your mortgage in your app.

Terms and conditions apply

Royal Bank mortgages are available to over 18s. Your home may be repossessed if you do not keep up repayments on your mortgage.

How to enter our prize draw

Connect a mortgage you have with another lender in your Royal Bank app and opt in to the prize draw by 31 January 2027.

There are 5 chances to win £500.

For every mortgage account you connect, you’ll get one entry into the prize draw. Just keep your mortgage account connected until the prize draw closes.

Download Prize Draw T&Cs

Information Message

Entry open until 31 January 2027. One prize per person. T&Cs and exclusions apply. Employees of NatWest Group and their families aren’t eligible for the prize draw.

Already connected your mortgage?

You can still enter. Just disconnect and reconnect your mortgage:

  1. Go to your app and select your mortgage.
  2. On the mortgage homepage, select the three dots in the top right.
  3. Select ‘Disconnect mortgage’ to remove the mortgage from your app.
  4. Reconnect your mortgage by selecting ‘Add another account’ on your accounts homepage.
  5. Connect your mortgage account and opt in to the prize draw.

Connect your mortgage

If you have a mortgage with another lender, you may be able to connect it to the Royal Bank app and view key mortgage information alongside your Royal Bank accounts. It's a secure, view-only feature that can help you keep track of your mortgage in one place.

To connect a mortgage, you'll need to do this yourself in the app and give permission for us to access your mortgage information through TransUnion. Your mortgage stays with your existing lender, and you'll still need to contact them to make changes or manage your mortgage.

Benefits of connecting your mortgage

Connecting an eligible mortgage from another lender can help you keep track of your finances in one place. You'll be able to see key mortgage information alongside your Royal Bank accounts without having to switch between different apps.

The feature can also provide useful information to help you better understand your mortgage and explore ways to support your home ownership journey.

What you can do

Once connected, you may be able to:

  • See your mortgage account details and estimated home value
  • View your mortgage balance and balance history
  • Access our live remortgage deals
  • Track your mortgage progress
  • Explore information about mortgage overpayments
  • Access guidance on home energy planning
  • Learn about home and life insurance

Connecting your mortgage to the Royal Bank app

You can connect an eligible mortgage from another lender through the Royal Bank  app and start viewing your mortgage information in just a few steps.

Step 1: Open the Royal Bank app and select 'Add another account'

Open the Royal Bank app and choose 'Add another account' to begin.

Step 2: Tell us about your mortgage

Provide some details about your mortgage to connect it.

Step 3: Confirm and connect

Give permission for us to connect your mortgage.

Step 4: Track your home value, equity and mortgage balance

Once connected, you can view your mortgage, explore deals, and get helpful guidance.

Get the Royal Bank App

Bank wherever, whenever

Manage your day to day banking and stay in control of your money by seeing where you're spending it, create budgets and add accounts with other banks. Criteria applies.

 

Want to learn more about the app?

warning Message

Other useful information for when you remortgage

Need some help?

Call us

We're on hand to arrange a phone or video call with one of our qualified mortgage professionals. We can also help with any general queries about the process. 

Call us on ${dn-0800 056 0567} 

Relay UK: 18001 0800 056 0567

Opening hours: Mon-Fri 8am-6pm, Sat 9am-4pm, Sun Closed. Excluding public holidays.

Buy to Let? NatWest only provide Buy to Let mortgages online for small portfolio landlords.

  • Please use the NatWest tools and guidance designed to help you complete your mortgage application online.
  • We do not provide advice on Buy to Let mortgages but if you need technical help with your online application, get in touch so we can provide support.
  • If you are not a small portfolio landlord, or you wish to apply with a mortgage professional, NatWest Buy to Let mortgages are available via mortgage brokers.