Overlay
What you’ll need
You’ll need a secondary form of ID like your driving license or passport
Your step-by-step guide:
In branch we can only assist you with your debit card, if you have a credit card then it’s best to order a replacement online.
- 01
Go to the desk
- 02
Report your card lost or damaged
- 03
Makes sure you have a secondary form of ID (driving license or passport) so we can check it’s you