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How do I check my credit card payment has been cancelled?

How do I check my credit card payment has been cancelled?

If you have just cancelled a payment to your credit card using Digital Banking and want to double check it has been cancelled:

  1. Select 'Payments & transfers' from the main menu
  2. In the 'Make a payment or transfer' section select 'Manage scheduled payments'.

The credit card payment will no longer be displayed if it has been cancelled. If the payment has not been cancelled then it will still show in the list and an option to cancel the payment will be available.

Card services
You can contact our credit card team on:
0370 907 0010 (overseas +44 1268 508 023)
Relay UK: 18001 0370 907 0010
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