Will I still receive letters through the post as well as in my Digital Banking Mailbox?

Yes, we’ll automatically send a copy of any eligible mail to your Digital Banking Mailbox and you'll also receive a copy by post.

If you don’t need the paper copy you can choose to 'go paperless' so that you’ll only receive it in your Digital Banking Mailbox - select the "Paperless settings" option in the main menu in Digital Banking. Log in to Digital Banking here - digitalbanking.rbs.co.uk (opens in a new window) .