Does my card-reader store or record any personal information?
No, your card reader does not store any personal information, so no one will be able to gain access to your accounts if it’s lost or stolen.
To order a replacement:
- Log in to Digital Banking at digitalbanking.rbs.co.uk (opens in a new window)
- Select the drop-down arrow next to your name in the top right-hand corner to open your profile panel
- Under 'Privacy and security', select 'Order a card reader'and follow the on screen instructions
