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How can we help you today?
Your home or property may be repossessed if you do not keep up repayments on your mortgage.

One Account mortgages are no longer available for new customers

For existing One Account customers, it's business as usual. You'll find useful information here to help manage your account online.

Log in and manage your One Account with the Royal Bank app or Digital Banking

Get the Royal Bank app

Scan the QR code to log in to or to download the Royal Bank app. If the app isn't for you, then you can manage your One Account through Digital Banking.

To register for the mobile app or Digital Banking, you'll need to provide your account details.

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How do you access your mortgage after you've registered?

Once logged into the mobile app, simply tap your mortgage and you’ll see a menu to manage your mortgage. If you’re using Digital Banking, there's a link next to your mortgage account.

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Only have a One Account with Royal Bank?

No worries, whenever we ask for an account number, simply use your One Account number. You can find this on your most recent statement.

When you register for the first time, we'll give you a customer number. You'll need to keep a note of this.

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Contacting the Royal Bank One Account team

If you're looking for something different

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Life insurance is provided by Aviva. Available to residents of the United Kingdom.

Royal Bank of Scotland Home insurance policies are provided by Uinsure.

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Mortgage products

Looking for a new mortgage?

If you are interested in reviewing alternative mortgage products available, come and see what options we could offer.

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Home appliance

Home insurance

Buildings and contents cover

Take a look at the protection we could offer for both your building and contents, or a combination, to provide the cover you are looking for.

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Life insurance

Life and critical illness cover

See the options we have available that could provide protection for loved ones if you die or you're diagnosed as terminally ill.

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General information about your Royal Bank One Account

The following documents are available for more information about your account.