You can pay using your mobile app. Select the loan account you’ve missed a payment for and then choose the option ‘Pay my arrears’.

If you’re struggling with your repayments, please reach out to us using the ‘Chat to Cora’ button at the bottom right of this page. Type ‘Struggling financially’ to get the conversation started and we’ll chat to you about your situation to find the best option for you.

As well as speaking to us, you may like to get some free, independent advice. There are lots of debt advice organisations and charities out there who offer free, confidential support. They can work with you put together a personalised action plan to help you get back in control.

Below we have pulled together a list of charities that may be helpful to you. Scroll down to have a look.

You can pay using your mobile app by going to your mortgage account, selecting ‘Manage a missed payment’ and then ‘Pay now’.

Or you can settle your missed payment in the ‘Manage my Mortgage’ portal.

Click the ‘Manage my Mortgage’ button below and log in with your mortgage account number.

For your security, we’ll send a one-time passcode to your registered mobile number.

Go to ‘My payments and services’ and select ‘Make a missed mortgage payment or manual mortgage payment’ and you’ll see the option to make your missed payment.

Tell us when you plan to make this payment so that one of our team can note this on your account. This will stop us contacting you unnecessarily.

Here's how to do this:

• Select the 'Chat to Cora' button on the bottom right of this pat.
• Type in the keyword 'Webchat5' 
• Cora will guide you to make an agreement to pay

Our team are available to chat between Monday to Friday : 9am to 5pm. 
Visiting this page outside those hours, send a message and we will come back and tell you by text when we've responded. 

If you're struggling with your repayments, please reach out to us using the 'Chat to Cora' button at the bottom right of this page. Type 'Struggling financially' to get the conversation started and we'll chat to you about your situation to find the best option for you.

As well as speaking to us, you may like to get some free, independent advice. There are lots of debt advice organisations and charities out there who offer free, confidential support. the can work with you to put together a personalised action plan to help you get back in control. 

Below we have pulled together a list of charities that may be helpful to you. Scroll down to have a look. 

You can pay using your mobile app. Select the credit card you’ve missed a payment for, then choose the option ‘Pay my card’ and follow the instructions.

You can also pay via Digital Banking by selecting ‘Pay credit card’ on the right-hand side of your credit card account info. You can click the button below to log in.

If you’re struggling with your repayments, please reach out to us using the ‘Chat to Cora’ button at the bottom right of this page. Type ‘Struggling financially’ to get the conversation started and we’ll chat to you about your situation to find the best option for you.