You asked me to choose a contact number to send the One Time Passcode, where did you get the numbers from?
These are the contact details we hold against your account. If they are not correct you can update them via Digital Banking using a card-reader or call us.
Telephone banking
Personal - 03457 242424 (overseas +44 131 5498888)
Open 7 days a week 8am-8pm (Automated service 24/7).
Business Customers in Scotland - 0345 6002230 (overseas +44 131 5498888)
Relay UK: 18001 0345 600 2230
Business Customers in England and Wales- 0345 3070900 (overseas +44 131 2420017)
Relay UK: 18001 0345 3070900
Open 24 hours a day.
Calls may be recorded.
Call charge information.
Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.
