Why am I not eligible for the account I applied for?

If your application has come back offering you a different account there could be a number of reasons. These could include your own personal circumstances or your credit score.

All applications for any account will go through a credit check. This will help us decide which account you will be able to have. For more information on your own credit score please visit:

www.equifax.co.uk(opens in a new window)
or
www.experian.co.uk(opens in a new window)