If I don't have a UK driving licence, a Passport or EU Identity card, can I still confirm my identity online?
If you do not have a UK driving licence, passport or EU Identity Card available you will not be able to continue the application online.
If you do not have these ID documents available, you can apply in branch.
Royal Bank of Scotland branch locator
Find your nearest branch using our branch locator.
or over the phone with our Account Opening Telephony service.
Royal Bank of Scotland account opening
0800 121 129 (+44 131 549 8888)
Relay UK: 18001 0800 121 129
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm
(Opening hours may vary on public holidays)
Calls may be recorded.
