How can I check my recent International Payments?

Recent payments

 

A recent payment is a payment which has already be debited from your account.

 

You will see any international payments you have made in the last 6 months by selecting the 'View recent payments' option in the 'International payments' section of either the 'Payments & transfers' page when using Online Banking or within 'Send Money/Make a payment' in Mobile Banking App. Other previous payments can be viewed within 'Statements & transactions'.

 

Pending payments

 

A pending payment is a payment which has been created to be paid the same day (or next working day if the payment has been created after the cut off time for international payments) however has not yet been fully processed through the Banks systems.

 

Using Online Banking, to view a pending international payment, select 'Payments & transfers' from the main menu. From the 'International payments' section select 'View recent payments'. This will show you which payments are still pending to be paid.

 

Using the Mobile Banking App, to view a pending international payment select the 'View recent payments' option in the 'International payments' section of the 'Send Money/Make a payment' screen. This will show you which payments are still pending to be paid.

 

Fees when receiving International payments

 

Some International payments incur a fee to be paid by the recipient. If a fee is applicable, you will see the payment amount received and the fee shown as two separate lines on your statement. Previously, only one payment amount was shown which was the payment received with the fee already deducted.

 

More information on fees for International payments can be found in the ‘How Much Will it Cost?’ section of the sending money abroad page.