You can easily add money to your account from accounts you hold with other banks without entering account details.
‘Add money’ uses UK Open Banking through NatWest Payit™ to complete your requests.
Click here to find out more about 'Add money'.
Add Money is available on all current accounts and selected savings accounts for customers aged 16 or older. To see if Add Money is available on your account, tap ‘Payments’ and look for the ‘Add Money’ tile.
Fixed Term Savings Accounts will only display ‘Add money’ during the window when you can make a deposit to this account.
Login to the mobile app, tap 'Payments' at the bottom of your screen, and then select 'Add money'
This feature is for Mobile app users who are over 16 years old. You must have access to your Sending Bank's Mobile app or Online Banking to use 'Add money'
Login to the mobile app, tap your Fixed Term Savings Account, Payments & Transfers and then select 'Add money'
You can also 'Add money' through 'Payments' if you have this option available
This feature is for Mobile app users. You must have access to your Sending Bank's Mobile app or Online Banking to use 'Add money’. This feature will only display when you can make a deposit to this account
You can add money to your Fixed Term Savings Account until the 'last date to make payments or withdrawals' listed in key dates info. At maturity, your deposit and interest will automatically reinvest into a new account unless you opt out. After reinvestment, you can add money again during a set period. We’ll provide more information closer to that time.
Add Money uses NatWest Payit™ to process payments from your other bank account to seamlessly add funds to your account with us. It is currently supported by the following banks:
Most major UK banks and selected Business banks are included, but if your bank is not listed, please check back as the list of supported banks for NatWest Payit™ is continuously updated.
* NB if you hold an account with one of the NatWest Group brands, that brand will not show in the list of available banks.
We recommend using Safari for iOS/iPad and Chrome for Android to ensure a seamless Add Money experience.
Certain browsers may not automatically redirect you back to our mobile app, resulting in the payment appearing incomplete. If this occurs, please log out and back into our app to verify if the payment was received.
You can enable push notifications for Money in and out of our app to receive real-time updates on your Add Money transactions. To do this, go to 'Settings', 'Notification settings', 'General notifications', and turn on the 'Money in and out' toggle.
To change your default browser, follow these steps:
For iOS/iPad:
For Android:
If you continue to experience issues making an Add Money request on your Android device, and are not automatically redirected back to our app, consider updating the settings outlined below before making any further requests:
Once this adjustment is made, try another payment request, and it should redirect you to your mobile banking app.
Approve 'Add money' requests using the sending bank's Mobile app or Online banking.
You may not be able to confirm this request if you have insufficient funds or your request exceeds the Open Banking payment limits.
If you are still unable to confirm the payment contact the Sending Bank.
Add Money payments may be held by your other bank for additional checks, which can take up to 24 hours. Check your other bank's app or contact them through your usual channels.
You can verify if the funds have been received by reviewing 'My Transaction' in the Mobile app.
Additionally, you can enable push notifications for Money in and out of our app to get notified when your Add Money payment has been received. To do this, go to 'Settings', 'Notification settings', 'General notifications', and turn on the 'Money in and out' toggle.
If you see a 'temporarily unavailable' message for a bank when using Add Money, the bank may be experiencing a technical issue and cannot be used at that time. You will not be able to add money from this bank until it becomes available again.
Technical issues are managed by your other bank, so please contact them for more information. You can still transfer funds to your Royal Bank of Scotland account directly from your other bank by your usual way of banking such as a mobile, online, branch or telephone banking payment.
The Add Money Shortcut gives you the option to set up and link a selected Royal Bank of Scotland account with a bank account held elsewhere. You can then add this shortcut to your Home screen, providing a quick and easier way to transfer funds from your linked account held elsewhere to your chosen NatWest account without going through 'Payments' or selecting your bank each time.
You can have up to three Shortcuts, which can be combination made up of any of the features available.
If you create an Add money shortcut using a Fixed Term Savings account, you will only be able to view and use this when you are able to make deposits to your account. When outside of being able to make deposits, the shortcut will not be visible on your Home screen but will still count toward the three Shortcuts you're allowed. Please note this cannot be deleted or amended outside the deposit window.
Login to the mobile app. On your Home screen, scroll down to Widgets and tap 'Add a Widget' or choose 'Add a shortcut' if you have one already created.
This feature is available to mobile app users aged 16 and over. Access to your sending bank’s mobile app or online banking is required to use the Add money feature.
Login to the mobile app. On your Home screen, scroll down and select your created Add money Shortcut.
This feature is available to mobile app users aged 16 and over. Access to your sending bank’s mobile app or online banking is required to use the Add money feature.
On your Add money Shortcut, you'll see:
Alternatively tapping the Shortcut brings you to the Add money From/To screen, showing both the bank account held elsewhere and your linked Royal Bank of Scotland account.
To update your Add money Shortcut, login to the mobile app. On the Home screen, scroll down and tap either 'Edit' or press and hold your Shortcut to access the quick links menu.
To remove your Add money Shortcut, log in to the mobile app. On to the Home screen, scroll down and tap either 'Edit' or press and hold your Shortcut to open the quick links menu.
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