You can easily add money to your account from accounts you hold with other banks without entering account details.
‘Add money’ uses UK Open Banking through NatWest Payit™ to complete your requests.
Click here to find out more about 'Add money'.
Add Money is available on all current accounts and selected savings accounts for customers aged 16 or older. To see if Add Money is available on your account, tap ‘Payments’ and look for the ‘Add Money’ tile.
Fixed Term Savings Accounts will only display ‘Add money’ during the window when you can make a deposit to this account.
Login to the mobile app, tap 'Payments' at the bottom of your screen, and then select 'Add money'
This feature is for Mobile app users who are over 16 years old. You must have access to your Sending Bank's Mobile app or Online Banking to use 'Add money'
Login to the mobile app, tap your Fixed Term Savings Account, Payments & Transfers and then select 'Add money'
You can also 'Add money' through 'Payments' if you have this option available
This feature is for Mobile app users. You must have access to your Sending Bank's Mobile app or Online Banking to use 'Add money’. This feature will only display when you can make a deposit to this account
You can add money to your Fixed Term Savings Account until the 'last date to make payments or withdrawals' listed in key dates info. At maturity, your deposit and interest will automatically reinvest into a new account unless you opt out. After reinvestment, you can add money again during a set period. We’ll provide more information closer to that time.
Add Money uses NatWest Payit™ to process payments from your other bank account to seamlessly add funds to your account with us. It is currently supported by the following banks:
Most major UK banks and selected Business banks are included, but if your bank is not listed, please check back as the list of supported banks for NatWest Payit™ is continuously updated.
* NB if you hold an account with one of the NatWest Group brands, that brand will not show in the list of available banks.
We recommend using Safari for iOS/iPad and Chrome for Android to ensure a seamless Add Money experience.
Certain browsers may not automatically redirect you back to our mobile app, resulting in the payment appearing incomplete. If this occurs, please log out and back into our app to verify if the payment was received.
You can enable push notifications for Money in and out of our app to receive real-time updates on your Add Money transactions. To do this, go to 'Settings', 'Notification settings', 'General notifications', and turn on the 'Money in and out' toggle.
To change your default browser, follow these steps:
For iOS/iPad:
For Android:
If you continue to experience issues making an Add Money request on your Android device, and are not automatically redirected back to our app, consider updating the settings outlined below before making any further requests:
Once this adjustment is made, try another payment request, and it should redirect you to your mobile banking app.
Approve 'Add money' requests using the sending bank's Mobile app or Online banking.
You may not be able to confirm this request if you have insufficient funds or your request exceeds the Open Banking payment limits.
If you are still unable to confirm the payment contact the Sending Bank.
Add Money payments may be held by your other bank for additional checks, which can take up to 24 hours. Check your other bank's app or contact them through your usual channels.
You can verify if the funds have been received by reviewing 'My Transaction' in the Mobile app.
Additionally, you can enable push notifications for Money in and out of our app to get notified when your Add Money payment has been received. To do this, go to 'Settings', 'Notification settings', 'General notifications', and turn on the 'Money in and out' toggle.
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