Overlay
Debit and Credit card alerts

Transaction notifications

Transaction notifications

Whether you’re using your Debit Card or your Credit Card, our transaction notifications are a great way to keep on top of your spending, check you’ve been charged the right amount and quickly spot anything suspicious on your account.

We’ll send you a notification every time you spend or withdraw cash using your Debit or Credit Card.

Please note: You will not receive a notification if you use your Debit Card to withdraw cash from a UK-based ATM.

You’ll need to download our mobile app if you want to receive these notifications, just click here for help getting set up.

Switching on transaction notifications

Debit Card transaction notifications will be automatically switched on when you download the app, but to switch them on/off just follow these simple steps:

  1. Go to 'My Profile' by selecting the profile icon at the top right corner of your app
  2. Tap on ‘Notification Centre’
  3. Tap on ‘Notification Settings’
  4. Tap on ‘General Notifications’
  5. Toggle transaction notifications either on/off

 

To switch Credit Card transaction notifications on/off follow these simple steps:

  1. Go to 'My Profile' by selecting the profile icon at the top right corner of your app
  2. Tap on ‘Notification Centre’
  3. Tap on ‘Notification Settings’
  4. Select ‘Credit Card’ from the menu and then select your account
  5. Toggle transaction notifications either on/off

 

If you haven’t given the mobile app permission to send you push notifications, you will be prompted to do this before turning the transaction notifications on.

Frequently asked questions

If you haven't found the answer you were looking for, please visit the Debit Card and Credit Card support centres for further information.

Something else we can help you with?