Manage your Specialist Mortgage
Your home or property may be repossessed if you do not keep up repayments on your mortgage.
Scan the QR code to log in to or to download the Royal Bank app. If the app isn't for you, then you can manage your mortgage through Digital Banking.
To register for the mobile app or Digital Banking, you'll need to provide your account details.
Only have a mortgage with RBS? No worries, whenever we ask for an account number, simply use your mortgage account number. You can find this on your most recent mortgage statement.
When you register for the first time, we'll give you a customer number. You'll need to keep a note of this.
Once you're in the app, simply tap your mortgage and you'll see the options available to manage your mortgage.
If you don't have the app, you can use the link below to download and register.
To register for the mobile app or Digital Banking, you'll need to provide your account details.
Only have a mortgage with RBS? No worries, whenever we ask for an account number, simply use your mortgage account number. You can find this on your most recent mortgage statement.
When you register for the first time, we'll give you a customer number. You'll need to keep a note of this.
Once you're in the app, simply tap your mortgage and you'll see the options available to manage your mortgage.
If you don't have the app, you can use the link below to download and register.
To register for the mobile app or Digital Banking, you'll need to provide your account details.
Only have a mortgage with RBS? No worries, whenever we ask for an account number, simply use your mortgage account number. You can find this on your most recent mortgage statement.
When you register for the first time, we'll give you a customer number. You'll need to keep a note of this.
Royal Bank has historically offered a wide range of flexible mortgages to customers through a selection of well known brands. Existing customers can manage their accounts online, or by contacting us directly for additional support.
The mortgage products detailed below are no longer available to new customers. Information on the page is for existing customers only.
This product was originally offered by Royal Bank as the Flexible Mortgage Option through the One Account brand.
Customers can contact the team using the following details :-
Telephone : 03453 01 01 03
Relay UK : 18001 03453 01 01 03
Post : Royal Bank of Scotland, Ground floor, Lakeside 300, Old Chapel Way, Norwich, NR7 0WG
Details of charges which apply for this product can be found here.
This was a mortgage product offered by Royal Bank through the First Active brand with a choice of fixed, discount and tracker rates available.
Buy to Let mortgages were also available on this product.
Customers can contact the team using the following details :-
Telephone : 0345 303 0200
Relay UK : 18001 0345 303 0200
Post : Royal Bank of Scotland, Ground floor, Lakeside 300, Old Chapel Way, Norwich, NR7 0WG
Details of charges which apply for this product can be found here.
This was a mortgage product offered by Royal Bank through the Direct Line brand with a choice of fixed, discount and tracker rates available.
Customers can contact the team using the following details :-
Telephone : 0345 300 1400
Relay UK : 18001 0345 300 1400
Post : Royal Bank of Scotland, Ground floor, Lakeside 300, Old Chapel Way, Norwich, NR7 0WG
Details of charges which apply for this product can be found here.
Customers with a Direct Line branded mortgage opened with Royal Bank prior to 2004 are not able to register for Digital Banking. Please call us on 0345 300 5295 (Relay UK : 18001 0345 300 5295).
The offset mortgage was an alternative type of flexible mortgage offered by Royal Bank. This product gives customers the ability to combine their mortgage with their savings to reduce the interest on borrowing.
Customers can contact the team using the following details :-
Telephone : 0345 300 4013
Relay UK : 18001 0345 300 4013
Post : Royal Bank of Scotland, Ground floor, Lakeside 300, Old Chapel Way, Norwich, NR7 0WG
Details of charges which apply for this product can be found here.
This product combined a flexible mortgage with day to day banking allowing customers to combine their finances in one place.
Customers can contact the team using the following details -
Telephone : 0345 605 1112
Relay UK : 18001 0345 605 1112
Post : Royal Bank of Scotland, Greenock Mortgage Centre, Greenock, PA15 1EF
Details of charges which apply for this product can be found here.
Terms and Conditions for this type of mortgage can be found here.
Life insurance is provided by Aviva. Available to residents of the United Kingdom.
Royal Bank of Scotland Home insurance policies are underwritten by U K Insurance Limited.
Looking for a new mortgage?
If you are interested in reviewing alternative mortgage products available, come and see what options we could offer.
Buildings and contents cover
Take a look at the protection we could offer for both your building and contents, or a combination, to provide the cover you are looking for.
Life and critical illness cover
See the options we have available that could provide protection for loved ones if you die or you're diagnosed as terminally ill.
