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How to find old pensions
Investment guide

How to find old pensions

Over longer periods of time (five years or more), investments such as stocks, shares and funds have the potential to give you higher returns compared to cash savings. But the value of investments can fall as well as rise. Eligibility criteria, fees and charges apply.

Lost or forgotten pensions

"Lost or forgotten pensions are a common problem, with an estimated £31.1bn sitting in unclaimed, inactive or misplaced pots.” (Source: Pensions UK, October 2024).

Whether you’ve worked for multiple employers, been self-employed, or had a mix of both, it’s common to have several pension pots scattered across different providers. Each one may have different charges, investment funds, and statements that look and feel different, making it harder to keep track.

Things can also become confusing when:

  • you’ve changed jobs or contracts multiple times
  • you’ve moved to a new address
  • a provider or past employer has gone out of business, merged, or rebranded

To better understand your pension position and avoid losing some of your money, it might be a good idea to find and bring your pensions together.

In this guide, we’ll explore how to locate old pensions, consolidate them, and make tracking easier in the future.

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What are the benefits of finding lost pensions?

Finding your pensions can make a big difference. Here’s why:

Boost your retirement savings
Small amounts from old pensions can add up to a significant sum over time.

Get a clearer picture of your future income
Knowing what you have makes planning for retirement easier.

Simplify your finances
Fewer accounts mean less paperwork and easier management later in life.

How do I find my pensions?

It’s easier than you may think. Just follow these steps:

1. Check your old paperwork

  • Look for pension statements, payslips, or any reference numbers.
  • If you had an employer pension, contact your former employer.
    (Tip: Some companies may have merged or changed names, so worth double-checking).

2. Use the Government’s Pension Tracing Service

  • Visit GOV.uk or call 0800 731 0175 (Relay UK: 18001 0800 731 0175).
  • You'll need the following details to hand. 
  • This free service helps you find contact details for your pension providers.

3. Check the Association of British Insurers (ABI)

4. If a provider has gone out of business

  • See if they were FCA-authorised - try the FCA Firm Checker
  • You might be eligible for compensation through the Financial Services Compensation Scheme (FSCS).

What are my options after finding old pensions?

After finding old pensions, here’s how to keep track of them:

  1. Update your pension providers with your latest personal details.
  2. Understand how much your rediscovered pots are worth and how to access them.
  3. Keep track of your pension’s investment performance. Read our pensions and investments guide.
  4. You might benefit from combining your pensions in to one pot. Read our guide on 'Should you combine your pensions?' for the pros and cons in bringing your pensions together.

Combine your pensions with Royal Bank of Scotland

Just 27% of UK retirement plan members feel confident about retiring at their desired age (Source: Pensions Age, 2025). Bringing your pensions together with us could help simplify your savings — and it can be done in three steps. Here's how it works: 

 

  1. 1. Get your pension details

    Have to hand the name of your pension providers, policy numbers and the values of each of your pensions. This information can be found in your annual statements or on an online portal.

    If you can’t find this information, you can use the Pension Tracing Service or simply reach out to your previous employers. 

  2. 2. Apply online

    Once you’ve made your decision to transfer, either log in or open our app and go to the investments hub. Once there, under our pension section, choose “Transfer a pension” and follow the steps.

  3. 3. We’ll take care of the rest

    We’ll begin combining your pensions in one place and will let you know once the transfer is completed. 

You’ll need to be a Royal Bank of Scotland customer with Digital Banking, aged 18 – 75 and be a UK resident for tax purposes. You cannot make contributions if you are a US citizen or US Green Card holder. You cannot access your pension benefits before the age of 55. When transferring any existing pensions, exit fees may apply.

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