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Existing customers

Manage your
Reward Platinum

My Reward Platinum account

We want to make your financial life as simple as possible, so we’ve gathered all the information for your Reward Platinum account in one place.

Take advantage of fee-free debit card purchases

As part of your Reward Platinum account you can take advantage of free debit card purchases this summer.  Use your contactless debit card to spend safely and securely whilst away on large or small purchases and incur no fee.

This offer applies to Non-Sterling Transaction Fee only.  You will continue to incur fees when withdrawing cash abroad using an ATM and other local fees may apply.

Change your current account

If you'd prefer one of our other accounts, you can change your account online. It's quick and easy to change.

You need to be a current account holder, 18+ and a UK resident. If you're a non-UK resident, we can only change your current account to our Select account.

Sole account holder

I want to change my account
  • Keep your existing sort code and account number
  • Arranged overdraft limits will be retained
  • No impact to your credit rating

Joint account holders

I want to change my account
  • Keep your existing sort code and account number
  • Arranged overdraft limits will be retained
  • No impact to your credit rating

Important documents to read

We do our best to ensure everyone is aware of their account terms and conditions.  Please take some time to review, print and/or save a copy of these.

Mobile and Digital banking

5 reasons why you should use our Mobile App

  • View your balance and statements anytime
  • Make payments to your saved payees (limits apply)
  • Pay someone new without a card reader (limits apply)
  • Pay your bills and manage recurring payments on the go (limits apply)
  • Transfer money between your accounts

Digital Banking is a secure, easy to use and convenient way to manage your account

  • View your balance
  • Make payments
  • Set up and manage your regular payments
  • Transfer money between your accounts
  • Set up and go paperless

Something else we can help you with?