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Coronavirus credit card support
It's important that you make at least your minimum monthly payment on time to avoid affecting your ability to get credit in the future. If you are finding it difficult to pay your monthly credit card payments as a result of coronavirus, then remember that you can reduce payments to the minimum amount.
Payments and direct debits
If you have a direct debit set up for your monthly payments, you can cancel that via the mobile app or through Digital Banking. You can still make one off payments every month to ensure you pay at least your minimum monthly payment.
Paying your minimum monthly payment can help you reduce your costs in the short term, however it means that it would take longer to pay off your credit card debt. If you are able to pay more than the minimum monthly payment you could clear your balance sooner and prevent interest from building up.
- App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. Online Banking available to customers aged 11+ with a RBS account.
- The figures used are for illustration only and do not translate to exactly what will happen to your account. The minimum payment in these examples are made up of 1% balance plus any interest charge
- The examples above show how a 3 month payment break could impact the minimum payment due. They assume no additional spend on the account during the payment break – any additional spend during the payment break will increase the balance and this will mean your minimum payment will be higher.
- The amount of extra interest that will be charged to you during the period of the payment break will depend on your balance, your interest rate and the amount you spend on your card. This will also determine the minimum payment due when the payment break has ended.
- Addition interest assumes minimum payments resume after the payment break and no further spend on the account.
- You can still make payments during the payment break should your circumstances change. This will help avoid higher interest charges and won’t affect your payment break.