Move money

Transfer money between your accounts

How to transfer money 

The quickest way is by the mobile banking app, follow the step-by-step guide below.

Select other ways to transfer money

What you'll need


Access to Digital Banking


There are two ways you can do this:

Option 1

To make an immediate transfer, you can use the 'Quick Transfer' box to the right of the 'Account summary' page.

Option  2

To make an immediate payment or one which is scheduled to go later, Select 'Payments and transfers' then select 'Make a payment or transfer' and follow the on-screen instructions.

What you'll need


Your Digital/telephone Banking login details (they're the same)

Your step-by-step guide:

  1. 01

    When you call us, you will be asked to tell us why you are calling. 

    Contact Number : 03457 242424
    International : +44 (0) 131 549 8888
    Next Generation Text Service : 18001 03457 242424

  2. 02

    Say 'make a transfer' to transfer money between your accounts. 

  3. 03

    Follow the prompts to complete your transfer.

This service is accessible to next generation text relay and sign video users, visit our accessibility hub to learn more.

What you'll need


Your debit card (so we can check your ID)


Your next steps

If you need a helping hand transferring between your own accounts, you can come into a branch and one of our team will help you.

Make sure you bring your debit card as we’ll use that and your PIN at the counter to confirm it’s you. Then we’ll be able to help you move your own money around as you wish.