Overlay
Banking with us

Manage your personal details

How to change your personal details

Change of name

There may come a time when you need to change your legal name. There are now multiple ways you can inform us about a change of name.

Mobile

Telephone

Branch

Address

Change of address

Should you wish to change your address with us, please see below on how to complete this through your preferred channel.

Mobile

Online

Telephone

Branch

Email address

Change of email

Changed your email address recently? Let us know and keep your email up-to-date. You can do this in many ways, the quickest way is via the Mobile App.

Mobile

Online

Telephone

Branch

Mobile number

Change of mobile number

Got a new mobile, need to update your number? No problem. There are many ways you can update your mobile number. The quickest way is via the Mobile App.

Mobile

Online

Telephone

Branch

Changing your title and/or gender

If you want to change your title and/or gender for your bank accounts, please let us know. Find out more about how to update your title and gender below.

Marketing Preferences

If you want to make an update to your preferred method of contact please follow the below steps:

Download the Royal Bank app

  1. On your mobile or tablet, open the camera and point your device at the QR code.
  2. A link will pop up, tap this, and you’ll be taken straight to download the app.

 

QR code not working? 

Don’t worry, you can still download the app by following these instructions:

  1. On your mobile or tablet, go to the App Store if using Apple or Google Play if using Android.
  2. Search for 'Royal Bank Mobile Banking'.
  3. Tap to download the app.

Get the app

Experience easy, quick, secure banking with the Royal Bank banking app

Get the app

Experience easy, quick, secure banking with the Royal Bank banking app

Other places to update

Other places to update

It's important to not only keep friends and family informed of your new address, but organisations like your employer too. 

Something else we can help you with?