What help is available?
Cora, our digital assistant, is here 24/7 to answer your questions and direct you to the right team. Click the ‘Message us’ button.
Our messaging team is available 8am to 6pm, Monday to Friday.
Search our FAQ hub, join an interactive webinar and download user guides.
You can call the Bankline Helpdesk for support with more complex queries.
Find an answer to your questions in our regularly updated FAQ hub. Here are five of the most commonly asked questions:
Learn from our Bankline experts in these free, interactive online sessions. Book your place on a webinar today and unlock the full potential of Bankline for your business. We have four separate webinars that cover:
- Getting started and managing users (30-45 mins).
- Bankline security (30-45 mins).
- Making payments (60 mins).
- Getting the best out of new Bankline (45-60 mins).
With Bankline, the power is in your hands to tailor your security, with a range of features available to help protect your business.
To see how these features work and how to use them, you can watch this short video.
Get in touch
Cora, your digital assistant, can quickly help with your question, or connect you to the right team. Click the 'Message us' button to begin.
If you'd prefer to give us a call, our Bankline helpdesk is here to help with more complex Bankline queries.
0345 300 2952
+44 1268 502128 (outside the UK)
Lines open 8am to 6pm, Monday to Friday. Calls may be recorded.
Customers with hearing and speech impairments can use Relay UK to contact us. Enter 18001 before our telephone number if you're in the UK, or dial +44 151 494 1260, if you're calling from outside the UK.