Bacs payments made easy

Autopay Online

What is Autopay Online

Autopay Online is our new digital channel for Bacs Direct Credit payments.

Autopay Online allows you to create payment profiles and save beneficiary information, allowing you to process and authorise your payments with ease.

Ideal payables solution for when making regular payments to suppliers and payroll.

Speak to our specialists today to discuss your business needs.

Autopay Online in detail



See how Autopay Online could benefit your business


Is Autopay Online the right product for you?


Fees and charges


For more information please read our Autopay Online Factsheet

How can Autopay Online help me?


Make Bacs payments and view Bacs reports online.

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Add unlimited users and tailor their access to suit your business needs.

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Make instant changes to payee details.

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Introducing Multi-factor Authentication, available through Key Fob or Mobile Application to help you keep you and your users safe online.

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Check your 'remaining limit' so you can plan and manage your finances.

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A Bacs solution without the need for Bacs Service sponsorship. This allows you to make Bacs Direct Credits without the need to apply for a Bacs Service User Number.

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How it works:


Our SolutionsLine team can be contacted on 0345 9000 652.


The SolutionsLine team, your Relationship Manager or Support team will provide the forms.


Once you sign and return the form to us, we will start working on your application.

Start using the Service

The primary administrator will receive a Multi-Factor Authentication security token and an activation email.

Speak to us today

Existing Autopay Online Customer

To speak to our customer support team, please call us on

0330 6781 052 (option 2)

Monday to Friday 9am-10.30pm (excl. public holidays)

Calls may be recorded.

You can also email us on support@autopay.rbs.co.uk

I would like Autopay Online

To speak to our Bacs Specialists, please call SolutionsLine on

0345 900 0652

Monday to Friday 9am-5pm (excl. public holidays)

Calls may be recorded. 

Anything else we can help with?