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Service Status

Find out how our services are running

Our service updates
Online and Mobile
Direct Channels
Payments and Cards
Branch and Telephone

Our service updates

Find out important updates related to our range of business services. You can also see if our range of services are running as we expect. We'll keep you updated if we're aware of any issues, or if we're planning a period of maintenance soon.

Online and Mobile services

Bankline

We’re making some behind the scenes changes to Bankline.

Customers using Original Bankline:

The service will be unavailable from 00.01am until 9am on Sunday 23rd January, with potential this may extend to no later than 4pm on Sunday 23rd January.

Customers using New Bankline:

You will notice that you receive an Original Bankline experience from 8.30pm on Saturday 22nd January. The service will then be unavailable from 00.01am until 9am on Sunday 23rd January, with potential this may extend to no later than 4pm on Sunday 23rd January.

Autopay Online

Service working normally

Autopay Online Plus

Service working normally

Cash and Coin Order Forms

Service working normally

Direct channels

Bankline Direct

Service working normally

Data services

Service working normally

Payments and card services

Payments

Service working normally

Credit Cards

Service working normally

Branch and Telephone updates

If you're a Business banking customer requiring branch or telephone services, see our updates below, or click here for any planned maintenance or service disruptions.

Branch

Services working normally

ATM network

Services working normally

Telephone Services

Services working normally

Protect your business from fraudsters

Fraudsters are exploiting the spread of coronavirus to facilitate fraud and cyber-crime. Take action to protect your business.

Keep your business safe

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