Service Status

Find out how our services are running

Our service updates

Online and Mobile

Direct Channels

Payments and Cards

Branch and Telephone

Our service updates

Find out important updates related to our range of business services. You can also see if our range of services are running as we expect. We'll keep you updated if we're aware of any issues, or if we're planning a period of maintenance soon.

Online and Mobile services

Bankline

We’re making some improvements to Bankline

Customers using New Bankline:

You will notice that you receive an Original Bankline experience from 8pm on Friday 24th June. The service will then be unavailable from 11.30pm on Friday 24th June until no later than 8am on Saturday 25th June.

If you see the service unavailable message (or receive an error message) when logging on outside of these times, please clear your browser’s cache and cookies before trying again.

Autopay Online

Service working normally

Autopay Online Plus

Service working normally

Cash and Coin Order Forms

Service working normally

Direct channels

Bankline Direct

Service working normally

Data services

Service working normally

Payments and card services

Payments

Service working normally

Credit Cards

Service working normally

Branch and Telephone updates

If you're a Business banking customer requiring branch or telephone services, see our updates below, or visit the service status page for any planned maintenance or service disruptions.

Branch

Services working normally

ATM network

Services working normally

Telephone Services

Services working normally

Protect your business from fraudsters

Fraudsters are exploiting the spread of coronavirus to facilitate fraud and cyber-crime. Take action to protect your business.

Keep your business safe

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Support Centre

@RBSBusiness

Branch Locator