We're here to support you
Whatever the challenges your business is facing, we’re here to help. Chat now or call us on the number below and we'll talk through your options.
UK: 0345 600 2230
Relay UK Sevice: 18001 0345 600 2230
+44 345 600 2230 (outside the UK)
Get help navigating trading difficulties
Card disputes OpenClose
Card payment disputes
Insolvency help OpenClose
Not sure where to start?
If you're worried that your situation may change, we're here to give you support.
Review how your business is doing with a Financial Health Check. Sit down with your relationship manager to talk through your challenges and plan your next steps.
This is a free and confidential service available if you have an Relationship Management team.
Free, confidential money advice
As well as speaking to us about your money worries, you may like to get some independent debt advice. We’re partnered with StepChange Debt Charity, whose friendly service is completely free of charge. They can work with you to put together a personalised action plan to help you get back in control of your finances.
Get free independent support
Take control of your finances with support from an independent free debt advice organisation. They can help with lease agreements, invoice issues, tax returns, budgeting, and much more.
Business Debtline gives free debt advice to small businesses and people who are self-employed.
Free advice on debt, benefits, housing, legal matters, employment, and general consumer issues.
Free and impartial help with money; advice on benefits, everyday money, family & care, homes, money troubles, pensions & retirement, savings and work.
StepChange Debt Charity
Free and confidential advice for small business customers. Recommendations and solutions from a trusted charity with over 30 years of experience.
Shelter help people facing urgent housing issues.
National Debt Line
Free and confidential advice on debt.
See what government support is available for you and your business.
Is your business dealing with late payments?
Through our partnership with the Federation of Small Businesses, you can access free independent support, information and webinars.
Membership fees may apply for other services.
Whether you’re facing financial difficulties or coping with other stressful life moments, it’s important to look after your wellbeing.
Minding your mental health
Worrying about keeping your business or home finances afloat can have a big impact on your mental health. Mind provide confidential support and information to help support you and your family through difficult times.
Banking my Way
Banking my Way is a free service that lets you record information about the support or adjustments you need to make it easier to bank with us. We'll share the information you give us with our teams at the Royal Bank so you don't have to remind us each time you get in touch.
Dealing with the realities of work-related stress isn’t always easy. Excess stress can be harmful to you, your business, and your employees. We’ve put together some tips that might help.
Get in touch
If you have a relationship manager, it’s best to contact them directly first for support.
Chat with us
The quickest way to get in touch with us is via webchat. Click the 'Chat now' button here to start.
24/7 secure messaging
If you’re logged in to Digital Banking or our mobile app, you can use 24/7 secure messaging.
Digital Banking & app criteria apply.
Chat with us securely on WhatsApp for your business banking queries.
For business banking support or if you're in financial difficulty, you can call our team.