Loans and Finance

Frequently asked questions

Manage my repayments 

Amending my monthly payments

Paying my loan off early

Struggling with my repayments

Manage My Loan

Amending my loan account

Accessing my information

Get in touch

Need support with your small business? We’re here to help.

Cora, our digital assistant, can provide quick answers to general queries. You can Chat to Cora.

You can also contact us on 03456002230 Lines are open 9.00am – 5.30pm Monday to Friday (except public holidays). 

Customers with hearing and speech impairments can contact us by using our Relay UK Service: 18001 0345 600 2230

For more information visit the accessibility page.

Calls may be recorded for training and monitoring purposes.

To see how much your call might cost, visit the call charge information page.