Your digital gateway to Bacs

Autopay Online Plus

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What is Autopay Online Plus?

Autopay Online Plus is a cloud-based payment solution that enables you to collect Direct Debit payments and make Direct Credit payments (volume-based sterling transactions between UK bank accounts).

Autopay Online Plus is an Indirect Bacs solution. You need a sponsored Bacs Service User Number with Royal Bank of Scotland to use this product.

Autopay Online Plus in detail



See how Autopay Online Plus could benefit your business


Is Autopay Online Plus the right product for you?


Fees and charges


For more information please read our Autopay Online Plus Factsheet.

How can Autopay Online Plus help me?


You can process Bacs payments from anywhere as long as you have access to our portable Multi-Factor Authentication Key Fob or Mobile Application which you’ll use to log in and confirm payments.

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No need to log into the Bacs website for reports. Make Bacs payments and view your Bacs reports online at your convenience.

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Autopay Online Plus securely connects to Bacs using a Cloud Security Module. This keeps you secure. 

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Specialist features help protect you and your business from mistakes and fraud.

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You decide who can upload, approve and commit payments – segregating duties where needed.

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Our additional modules, Drive and Encryption, securely connect Autopay Online Plus with your accounting/payroll software, saving you time.

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How it works:


Speak to your Relationship team or our SolutionsLine team (details below).


Our SolutionsLine team are able to guide you through your application.


Once you sign and return the form to us, we will start working on your application.

Start using the service

We will send you some details in the post, you can then begin using Autopay Online Plus.

Are you looking to automate your regular payments?

Our AutoPay Bacs API allows you to send your Bacs payments direct, without the need for manual interaction. Making it an ideal solution for your regular supplier payments or payroll.

It utilises the latest API technology to streamline your payments through:

  • The automatic upload of your Bacs files to minimise the risk of manual intervention.

  • Simplified reconciliation process through the automatic download of Bacs reports.

  • Provision of status notifications and flag of any rejected payments.

If you are interested in the AutoPay Bacs API, please speak to your Relationship Manager.

For more information visit AutoPay Bacs API

Speak to us today

Existing Autopay Online Plus customer?

To speak to our Autopay helpdesk support, please call us on

0330 678 1051

18001 0330 678 1051 Relay UK

Monday to Friday 9am-10:30pm (excl. public holidays)

Calls may be recorded.

You can also email us on support@autopay.rbs.co.uk

I would like Autopay Online Plus

Speak to your Relationship team or call our SolutionsLine team on

0345 900 0652

18001 0345 900 0652 Relay UK

Monday to Friday 9am-5pm (excl. public holidays)

Calls may be recorded.

Anything else we can help with?