Support Centre

Contact us

We know there will be times when you need us for help

This video takes you through some of the ways you can contact us for support and assistance.

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If you need to get in touch...

Cora, your digital assistant, can quickly help with a wide range of queries.

Whether you have a question about your account, a loan or other business services, click the ‘Chat to Cora’ button to get help. If it’s something Cora can’t solve, she’ll put you in touch with one of our specialist live agents.

Financial difficulty

If you’re struggling, we’ll do all we can to help. You can contact us about any problems you’re having by clicking the ‘Chat to Cora’ button on the right of this page or call us on one of the numbers below.

If you have a relationship manager, it’s best to contact them directly for support.

Business Telephone Numbers

Calls may be recorded.

To see how much your call might cost, visit the call charge information page.

For more information on accessibility visit our accessibility page.

Other ways to contact us

Digital Banking

Digital Banking or our mobile app will be the quickest way to complete your banking with us.

Digital Banking


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24/7 secure messaging

If you have a query that can’t be answered online, please use 24/7 secure messaging through Digital Banking or our mobile app.

How do I use 24/7 messaging?

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Business WhatsApp

You can also send us a private message on WhatsApp.

RBS Business WhatsApp

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Message us anytime on WhatsApp

For help with your Business Banking queries, you can now chat with us securely on WhatsApp.