Royal Bank of Scotland Post Office Banking Services

What you need

• Cash to be deposited and a barcoded paying-in slip or your debit card and PIN.

Transaction Limit

• Coin deposits must not exceed £250
• Regular deposits of £20,000+ per week are by arrangement only. Please contact us or speak to your Relationship Manager to arrange.

Transaction timescales

• Cash paid in using a paying-in slip will be added to your Royal Bank account by the end of the next business day, if paid in before the Post Office cut off time. If missed, this will be two business days
• Please note that sometimes it might take longer to reach us
• Cash deposited using your debit card and PIN will show in your account immediately. 

Mixed pay-ins

At Post Office counters, cash and cheques must be paid-in under separate credit slips and will be charged separately as per the Manual payments and Cash payments sections on the Business Account Charges leaflet 

Post Office cut off times

'Paying-in services’' transaction timescales are subject to Post Office cut off times. This is the point of time in which the banking transactions are collected from the Post Office.

What you need

Cheque to be paid in and paying in slip.

Royal Bank Post Office cheque deposit envelope (available only from the Post Office).

A paying-in slip is required for every Royal Bank branded Post Office cheque deposit envelope used.

Service charges may apply for each paying-in slip used.

Transaction Limit

A paying-in slip is required for every Royal Bank of Scotland branded Post Office cheque deposit envelope used.

Service charges may apply for each paying-in slip used.

Transaction timescales

Cheques paid into the Post Office will be added to your Royal Bank  account when we receive them from the Post Office, which is normally within two business days. Cheques will follow the normal cheque clearing cycle once we have received them. Please note, sometimes it might take a little longer for cheques to reach us from the Post Office.

Mixed pay-ins

At Post Office counters, cash and cheques must be paid-in under separate credit slips and will be charged separately as per the Manual payments and Cash payments sections on the Business Account Charges leaflet 

Post Office cut off times

'Paying-in services' transaction timescales are subject to Post Office cut off times. This is the point of time in which the banking transactions are collected from the Post Office.

What you need

You will need to register to use this service. Please contact us or speak to your Relationship Manager to arrange a valid Change Giving card provided following registration. This will be required to complete each transaction.

Notes to be exchanged for coins only.

Transaction timescales

Instant - provided the Post Office has received your change order request at least 24 hours in advance.

Change Giving registration

Please allow approximately 15 business days for the Change Giving registration to be completed before attempting to use the service for the first time.

What you need

Bank debit card and PIN.

Transaction Limit

Up to the value of the card limit. Subject to sufficient available funds in the account.

Transaction timescales

Instant.

What you need

Bank debit card and PIN.

Transaction Limit

None.

Transaction timescales

Instant.

We will automatically send you a new paying-in book when you start to run out of paying-in slips. Otherwise, the quickest way to order a new paying-in book is via:

Digital Banking.

Bankline.

Or call your local service team who will place an order for you.

Cash paid in at a Post Office using a pay-in slip will be added to the Royal Bank of Scotland account and treated as cleared when we receive it from the Post Office (which is usually two business days after you pay it in).

For example:

Pay in cash on Monday before the Post Office cut off time, the Royal Bank of Scotland account will usually be credited by the end of Tuesday after we receive the funds from the Post Office.

Pay in cash on Monday after the Post Office cut off time, the Royal Bank of Scotland account will usually  be credited by end of Wednesday after we receive the funds from the Post Office.

Sterling cheques paid in at a Post Office will be added to your account when we receive them from the Post Office which is usually within two business days. Please note sometimes they might take a little longer to reach us.

The cheques will follow the normal cheque clearing cycle once we have received them from the Post Office.

For example:

Pay in a cheque on Monday before the Post Office  cut off time, we will usually receive it by Wednesday, the cheque value will appear on your statement by Thursday (with Wednesday’s date), and funds will be available to withdraw by the following Tuesday.

Pay in a cheque on Monday after the Post Office cut off time, we will usually receive it by Thursday, the cheque value will appear on your statement by Friday (with Thursday’s date), and funds will be available to withdraw by the following Wednesday.

No, the Post Office service does not accept BQD bags. Cash deposits can only be made using a pre-printed paying in slip, and cheque deposits with a pre-printed paying-in slip, and cheque deposits with a pre-printed paying-in slip and designated envelope (envelopes available from the Post Office).