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TrustAssured

TrustAssured is an enabling service that supports secure access to the Payment Services Website (PSW) and a key requirement for accessing the Bacs Scheme via the Payment Services Website (PSW). TrustAssured provide the hardware and security solution through physical smartcards and readers and a Private Key Infrastructure (PKI) solution that is delivered by two third parties (Thales and IdenTrust).

Customer and business benefits

  • Conduct business securely over the Internet.
  • Enables customers to migrate high value  and/or sensitive activity over the Internet.
  • Have confidence that the party they are transacting with is who they say they are.
  • Prevent files being tampered with.
  • Can reduce costs and remove paper from the system.
  • Can increase efficiency and improve productivity.
  • The TrustAssured service has been successfully white labelled for five other financial institutions.

 

Information Message

Following the Kestrel release, 16th May 2026, all users accessing the Payment Services Website (PSW) with a TrustAssured Smartcard,  need to have migrated to Websigner.

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TrustAssured helpdesk

For all queries on TrustAssured, please contact the helpdesk on 0370 240 5544 (option 2).

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