Support Centre

Here to support you at every business stage

Got a question or need some help? We've got you covered.

Support for your business as costs rise

Visit our new hub for help with rising costs. It’s full of useful info on how you could save money now and build resilience for the future.

How can we help you?

Manage your account

How to set up a standing order, manage signatories and other things you can do quickly and easily on your account.

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Resume your application

You can resume your lending application and apply for new lending through your online banking log in portal.

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Be fraud aware

Learn how to keep your business, supplier and customers safe from scams and fraud. Make payments safely and stay secure. 

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Protect your business

Business insurance from Gallagher, our broker, could help to protect your business against the risks and challenges you may face. 

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Cora, your digital assistant.

Get help quickly with a wide range of queries.

Cora is your digital assistant, available 24/7 to quickly answer your queries. She can help you get things done and guide you to the right place – whether that’s a webpage, an online form, or a chat with an adviser.


Cora can also complete tasks for you when you’re in Digital Banking or the mobile app as well as Bankline. You can even chat to Cora in WhatsApp! 

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If you need to get in touch...

Whether you have a question about your account, a loan or other business services, click the ‘Chat to Cora’ button to get help. If it’s something Cora can’t solve, she’ll put you in touch with one of our specialists.

You may also be interested in

Brexit support

With Brexit comes challenges and opportunities. We’re committed to working with you to help your business succeed.

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Banking that suits you

Bank on the go with mobile banking, enjoy complete control of your business banking with Bankline and more.

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Something wrong?

To put things right, we need to know what’s gone wrong. To make a complaint the simplest way is online.

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Need to reduce your energy costs?

Find out more on the actions you could take to reduce costs. We've partnered with UK companies that could help provide solutions to reduce costs and help you become more sustainable.

Terms, conditions and eligibility criteria apply.

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Other ways to reach us

Digital Banking and Bankline

The quickest way to check your balance, change a standing order or update your contact details is online.

Log in to digital banking

Log in to Bankline

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24/7 messaging

Log in to Digital Banking or the mobile app to start a secure message chat.

How do I use 24/7 messaging?

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Social media

You can also send us a private message on Twitter.


Or 'Chat to Cora' on WhatsApp.

RBS Business WhatsApp

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Message us anytime on WhatsApp

For help with your Business Banking queries, you can now chat with us securely on WhatsApp. 

Want to speak to us?

If you need to speak with someone, visit our contact us page.