You’ll soon have the option to log in to Bankline web using Bankline Mobile instead of your card and reader. Logging in with Bankline Mobile can be easier than the card reader, and uses the latest tech to scan your face or fingerprint so we know it’s you.

We’re releasing this feature in phases, so you might already have access. If you do, you don’t need to do anything.

See how it works in this short video. 

You’ll need to take a few steps to set yourself up to access this feature when it’s released, if you haven’t already.

• Ask your Bankline administrator to assign you the Bankline Mobile privilege.
• Download the latest version of the Bankline Mobile app from the App Store or Play Store.
• Register on the app.  

And that’s it! You’re all set.

For now, you’ll only be able to approve Bankline log-ins with Bankline Mobile so make sure to keep your card and reader handy for your other approvals.  

If you have any feedback or suggestions, please contact us.

We’d also love for you to join our Bankline Customer Panel. If you’d like to share your views and get involved in research that will help us shape the future of Bankline, join the panel.

Need help with something else Bankline related? Visit Bankline’s help and support page to see what we can do for you: Bankline Help and Support | Royal Bank of Scotland Business.

Bankline is available to eligible Royal Bank business current account customers. Fees apply. Bankline Mobile is available to Royal Bank business current account customers on selected iOS and Android devices with a UK or international mobile number in selected countries. Fees may apply.