Educate your business
Fraudsters usually target people. Make sure everyone in your organisation is aware of fraud, the impact it can have on your business and what red flags they should look out for. Keep them up to date with regular training, and you can find out more from our experts by joining our free fraud webinars.
Have clear security processes
Maintaining good payment and admin processes will help you combat fraud. For an extra layer of security with your payment processes, you should have a step in place to call back suppliers on a trusted number if they send any requests to change account information. You can find out more about what makes a good call back process.
It’s also important to keep an up to date audit review of your users. This can help you make sure all the users in your business have the right levels of access to Bankline, and their information is accurate and up to date.
Use Bankline’s technology
Bankline has a variety of security settings that can support you in building a strong defence:
- Dual admin – this allows you to choose which admin changes in Bankline, such as manage users, will need the approval of two administrators. We recommend having at least three administrators, so that you have back-up in case one of the administrators is not available.
- Dual approval – where payments above a limit you choose must be authorised by two people before they’re sent, adding an extra layer of protection to your business. Ask yourself what amount you’d be happy for just one person to authorise, and carefully consider this limit.
- Payment limits – there’s different payment limits you can use. The ‘Maximum single payment’ limit will allow you to choose a maximum amount your business can make in a single payment. The ‘Total daily payment authorisation limit’ will let you set a daily limit (including those with a future payment date) of the total amount your business can authorise. You can also choose to set individual user limits that help to make sure a user does not accidentally pay more than the role allows them to. When deciding payment limits, think carefully about your outgoings and your security.
To learn how to apply these settings, sign up to our Bankline Security webinar. Make sure you frequently review your settings and processes to maintain a strong defence against fraudsters.
Final thoughts
We hope you found this useful. Please share this information with colleagues. Together we’ll beat the fraudsters. Visit our security centre to find out more about common threats affecting businesses like yours.
