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Manage your business account

Helping you get more from your business account with information on account charges, how to change signatories, our free financial health check and more.

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Fraud Warning: Executive Impersonation emails

Bankline users should be on their guard against fraudulent money transfer emails that appear to come from senior colleagues, such as the finance director.

The emails request an urgent payment, often for a pressing reason such as the need to secure an important contract.

However, the account to which the payment is made is in fact controlled by fraudsters who quickly withdraw the money once it arrives.

If you receive an unusual payment request from anyone in your company, you should check it directly, ideally in person or by telephone, using contact details you know to be correct. 

More information at the Royal Bank Security Centre

Important security information about Bankline

PIN and passwords online

We will never ask for your full PIN and password online: only 3 random digits from each are needed to log in.


Never open attachments from unknown sources.

Beware of imposters

We will never ask for your PIN and password or any smartcard codes over the telephone: beware of imposters.