Manage your signatories

Updating a signatory on your business account normally takes 7-10 business days, once the form is submitted online and signed by all required signatories

If the form has been completed incorrectly, we may need to contact you for further information. This may cause a delay. or mean you need to complete the form again.

RBS Business Banking customers who are Sole traders, Limited Companies or UK Companies Limited by Guarantee, who do not have multiple signing groups, can add signatories to their mandate using the mobile app. You can see the steps on how to do this above.

Signatories cannot be added or removed using Digital Banking.

If the business/organisation is a registered charity we will require a copy of the Minutes of the Meeting.

If the business/organisation is a registered trust we will require a copy of the Trust Deeds. If someone is being added as a signatory, we will also need the Deed of Appointment, or if a signatory is being removed, the Deed of Retirement.

You will be able to upload any supporting documents within the online form process.

In section 2, 'About your business' select “I want to update my existing mandate”, then “I want to update the details of an existing person on my mandate."

In section 3, 'About your request', you can tell us their new position.

Adding signatories to your mandate will not automatically give them access to Digital Banking. To do so, a Digital Banking application must be completed. This must be completed after the mandate process has been completed.

Find out more about Digital Banking

You may by contacted by us via our third party supplier HooYu. Please ensure that you follow the steps outlined so that we can progress your application.