Which PIN do I enter into the card-reader?
You need to enter the 4 digit PIN for the card that you have inserted into the card-reader.
Using a debit card
Use the same PIN that you would use for that card at a cash machine or retailer.
Using a Anytime Internet Banking card?
The Anytime Internet Banking card is designed only for use with the card-reader. You will have been advised of the PIN in a separate letter when you received your Anytime Internet Banking card.
For further information on card-readers see our card reader page (opens in a new window).