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Welcome to the getting started hub

Answer one quick question and we’ll take you to the right place.

What type of Bankline user are you?
Useful context: Administrators set up users and manage their organisation’s profile on Bankline. Bankline users will be set up by an administrator and get their log in details from them.

Great! Welcome to Bankline

Your getting started hub is waiting for you here: 

Great! Welcome to Bankline

We’ll help you get settled in and answer your questions:

How to know if you're an administrator

Look back at the email/s we sent you. 

Did you get an email from us that included your Customer ID and User ID, as well as a separate one with an activation code? If so, you must be a new administrator. 

Did you only get an email with an activation code? If so, you’ll be a Bankline user, and your administrator will share your Customer and User ID with you separately. 

Note: It’s possible you might be an extra administrator being added to a profile that’s already been set up. If so, your administrator will have explained this to you. You can use the administrator hub to learn about the role of an administrator, but you won’t need to follow all the steps there.