On this page:
Try our Frequently Asked Questions
Access to Premier banking 24/7
Download our app
Make the very most of your account
View and manage the benefits of your Premier account.
How to use your Membership Benefits
If you’re a Silver, Platinum, or Black account customer, you can access your lifestyle, travel and insurance benefits online.
Do more with Premier
A Financial Health Check will consider all areas of your finances. Whether you want to take stock or you're making plans for the future, we can help.
Some other things worth knowing
How to avoid scams
Find out about fraudsters’ latest and most common tricks, get advice on how to combat them and some help if you’re a victim.
How to make a complaint
We’re very sorry if something went wrong. If you feel you need to complain, the simplest way of doing so is online.
How we’re making banking more accessible
Find out how our accessibility services help with everyday banking, including our accessible debit card developed with the RNIB.
Find out whether our services are running
Services mean anything from our website and mobile app to our ATMs and credit card processing. Once in a while, some are down for maintenance.