Premier Support Centre

You can do more with Premier

Get a free Premier Financial Health Check

To make your money work harder for you, our Premier Banking Manager will:

  • Take time to fully understand your situation and goals
  • Thoroughly review your finances with you
  • Offer suggestions to help you reach your goals

They can also refer you to a member of our Premier Tax Panel. You’ll receive tax advice and help with your tax returns, at a special rate.

Access to Premier banking 24/7

Download our app

Now you can have Premier banking at your fingertips, from checking balances to making transfers and payments.

Digital banking

You can manage and keep track of your finances 24/7. All you need is internet access.

Expert help 24/7

Contact us by webchat or phone, morning, noon and night. Our Premier 24 telephone banking team have the expert knowledge and resources to help you, whenever you need it.

Make the very most of your account

View and manage the benefits of your Premier account.

How to use your Membership Benefits

If you’re a Silver, Platinum, or Black account customer, you can access your lifestyle, travel and insurance benefits online.

Do you need some more help?

Visit the Premier Support Centre. You can find answers by searching our Frequently Asked Questions and get information on security, accessibility and more.

Other ways to get help