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Existing account holders
Travel benefits

Premier account benefits

Enjoy a range of exclusive travel perks and discounts

On this page:

Worldwide travel insurance Open in new window

Airport lounge access Open in new window

Spending abroad Open in new window

Black travel service Open in new window

What's included?

Your Premier Reward Black account offers a range of travel perks, including:

Worldwide family travel insurance

Access to over 1,100 airport lounges

No Non-Sterling Transaction Fee on debit card purchases abroad

Access to the Black Travel Service

Worldwide Travel Insurance

Policy underwritten by U K Insurance Ltd

Travel cover for the whole family

Our insurance covers you and your family for trips up to 90 days, including 31 days for winter sports.

Secondary CTA Open in new window

Learn more about your cover

Who is covered?

Family cover includes you and your partner, plus any dependent children under age 18 at the start of the journey, (under 23 if they’re in full-time education). Children must be living at the home address (or with the other parent), and be neither married or in a Civil Partnership.

Your partner is the person you, the account holder, live with at the same home address in a relationship, whether married or cohabiting.

Existing medical conditions

To find out if you can extend your travel insurance to include cover for any new or existing medical conditions please visit our travel insurance website. You may have to pay extra for this or you may find that your condition cannot be covered.

If our insurers U K Insurance Limited (UKI) are unable to offer you an upgrade to extend the level of cover you need, or your upgrade insurance premium is higher than you expected because you have medical conditions, help could still be available.

UKI have been working with the Financial Conduct Authority and Money Helper to create a directory that you can search when UKI are unable to help.

Money Helper Directory

Telephone: 0800 138 7777
Relay UK: 18001 0800 138 7777

Monday to Friday, 8am to 6pm
Saturday, Sunday and Bank Holidays, closed

Cover for those aged 70 or over

If anyone covered by this policy is aged 70 or over, you must call us each year in order to obtain cover. You will need to pay an annual premium of £75 per person insured aged 70 or over and be medically screened.

Call us on:

UK: 0345 266 8801
Minicom: 0370 600 0856

Lines are open 8am-8pm Monday - Friday, 9am-5pm Saturday, 10am-5pm Sunday and 9am-5pm on bank holidays. We are closed Christmas Day, Boxing Day, New Years Day and Easter Sunday.

How to make a claim

How do I make a claim?

To make a travel insurance claim please log in to membership services or call us:

UK: 0345 266 8801
Minicom: 0370 600 0856

Lines are open 9am-6pm Mon-Fri, and closed Saturday, Sunday and bank holidays.

In an emergency:

If you need emergency assistance whilst abroad call us on:

International: +44 1252 308 793

Lines are open 24/7, 365 days a year. Charges may apply. Calls may be recorded.

Worldwide Airport Lounge Access

To pre-book visit the DragonPass app and follow the on-screen instructions. Not every lounge allows pre-booking and will be subject to availability. £5 pre-booking fee will apply.

Provided by Assurant (a trading name of Lifestyle Services Group Limited) and DragonPass International Limited.

Getting started

Getting started with DragonPass Premier+

We’ll automatically send you a DragonPass Premier+ membership card in the post when you open or upgrade to a Premier Reward Black Account. The card will take around a week to arrive.

Download the DragonPass Premier+ app before you travel to check lounge listings, opening and closing times and any restrictions that may be in place. It also gives you information on restaurant and spa offers as well as the ability to pre-book certain lounges.

Download DragonPass Premier+ app

Getting access

Remember to take your DragonPass Premier+ membership card with you when you travel.

If you have a joint account and are travelling with the other account holders, you will both need to have your membership cards (either the plastic card or digital version available through the app) and present them upon arrival at a lounge.

Guests travelling with you, who don’t have a Premier Reward Black account, can use the lounge for a payment of £20 per person.

Other airport discounts

Enjoy additional airport discounts

You are also eligible to receive discounts at over 1,000 airport cafés and restaurants, a handy alternative where no lounge access is available.

DragonPass Premier+ also gives you access and exclusive discounts at airport spas to truly relax and unwind before your flight.

Download DragonPass app Open in new window

Relax in over 1,100 lounges across the globe

Your account comes with DragonPass Premier+ membership, giving you unlimited access to over 1,100 international airport lounges, including over 40 in the UK.

Download the DragonPass Premier app Open in new window

Using your debit card abroad

Use your debit card for purchases anywhere in the world.

No Non-Sterling Transaction Fee when you make a payment outside the UK or payment in a foreign currency
Not valid for ATM withdrawals, and local fees may apply

Check out our Life Moments Travel section for information on charges and tips for travelling abroad

Explore our travel tips Open in new window

Help to make your money go further

Get more from your travels with 10% off the price of packaged holidays, hotels, and car hire. The Black Travel Service also gives you 5% off the price of cruises, and a free meet and greet upgrade when you book car parking.

What's more, there's no limit to the amount of times you can use the service.

Your Premier Reward Black account documents

Please take some time to review, print and/or save a copy of these.

Travel Insurance Policy Document (PDF, 895 KB)
Account Benefit Terms (PDF, 514 KB)

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